INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

What is the process to purchase a bike?

We are constantly improving our processes in order to make your buying experience as easy and enjoyable as possible. Start by selecting your bike model and build kit. Choose any additional upgrades or add ons and add to cart. Next go to your cart, enter your information, and submit payment. 

When all components arrive for your build, one of our expert mechanics will fully assemble and tune your bike at our shop in Squamish, BC. We ensure every bike is fully greased, thread locked, and torqued to spec. 

If we're shipping your bike, assembly is now easier than ever. Simply unpack, mount the front wheel, and attach the handle bar. Anyone can assemble in just a few minutes. 

If picking up your bike in Squamish it will come fully built and one of our mechanics will help fit your bike and setup suspension. 

Where can I purchase an Evolve bike?

There are 3 ways to purchase an Evolve frame or bike. 

1. Purchase online by selecting bike model and build, adding to cart, and checking out.
2. Purchase by phone with a credit card by calling 604-449-8320
3. In person at our shop in Squamish, BC.

How long will it take to receive my bike after purchase?

Lead times are indicted on each model before adding to cart. This is an estimated delivery that could change if unexpected delays occur. 

Do bikes ship fully built?

Yes, we fully build and tune all bikes before shipping. Simply unpack, mount the front wheel, and attach the handle bar. Anyone can assemble in just a few minutes. 

How much does it cost to ship a bike?

Shipping within Canada - $FREE
Shipping to the United States - $200
Shipping International - $500

How long does shipping take?

Within Canada is 1-5 days
United States is 3-5 days
International is 5-9 days

What shipping carries do you use?

We use UPS, FedEx, or Loomis for all bike shipments. Small parts are shipped with Canada Post or UPS.

Can I pick up my bike in Squamish?

Yes, you can pick up your bike in person at 38927 Queens Way #12 in Squamish BC. We offer free suspension setup and will go over anything you may want to know about your bike. 

Our service shop and showroom is now closed for the season. For sales and all other inquires please email info@evolvebikes.ca or use the form below. 

We are located at 38927 Queens Way #12 across from A Frame Brewery in Squamish BC. 

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